<< All Policies

Last Updated: August 22, 2019

Our most important policy is to always try to make our customers happy. That said, here are the official details around how we operate. If you have any questions not covered here, feel free to contact us at any time.

For our general Terms of Use, please see Terms of Use. Acceptance of our Terms of Use also implies explicit acceptance, without limit, of this policy and its terms.

Some Francis King Tea & Coffee Co offerings consist of a subscription that automatically renews. These will continue until you cancel. Future recurring charges will be applied to the payment method you provide either at checkout, or by updating your billing preferences in the account section of our Web site. These charges are in an amount detailed at the time of checkout, and reiterated in your email receipt. Unless you specifically choose otherwise, the term of these services is continuous until cancelled. The minimum purchase obligation for the subscription(s), excluding shipping, discounts or other credits applied, are detailed at the time of checkout, and reiterated in your email receipt.

Your subscriptions can be cancelled at any time via email (info@franciskingcoffee.com), US Mail (Francis King Tea & Coffee Co, 304 S Jones Blvd Ste 4455, Las Vegas, NZ 89107), or by logging in to your account at www.franciskingcoffee.com. Cancelling through your account is the quickest method. We are unable to cancel any portion of the subscription that has already been sent for processing.