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Last Updated: August 22, 2019

Our most important policy is to always try to make our customers happy. That said, here are the official details around how we operate. If you have any questions not covered here, feel free to contact us at any time.

For our general Terms of Use, please see Terms of Use. Acceptance of our Terms of Use also implies explicit acceptance, without limit, of this policy and its terms.

The Safe Drinking Water and Toxic Enforcement Act of 1986, popularly known as Proposition 65, is a California law intended to protect California citizens from chemicals known to cause cancer or birth defects or other reproductive harm and to inform citizens about exposures to such chemicals. One such chemical is acrylamide, which may be present in coffee, including the coffee sold by Francis King Tea & Coffee Co. Acrylamide is a naturally occurring by product formed when certain sugars and an amino acid react to high temperatures, such as when coffee is roasted. The U.S. Food and Drug Administration (FDA) has not determined that the low levels of acrylamide naturally found in roasted coffee have any public health impact. Your personal cancer risk is affected by a wide variety of factors. For more information on acrylamide, please consult the FDA’s website at fda.gov. For more information about both acrylamide and Proposition 65, please visit http://www.oehha.ca.gov/prop65.html.